imprint

SME CONNECT

Rue de Pascale 22,

1040 Brussels

0032 2 808 62 82

office@smeconnect.eu

The European Commission provides a platform for online dispute resolution (OS). You can find the platform at: http://ec.europa.eu/consumers/odr/. As a customer, you have the option of contacting the arbitration board of the European Commission at any time. We are neither willing nor obliged to participate in dispute settlement proceedings before a consumer arbitration board of the European Commission.

Liability for content


As a service provider, we are responsible for our own content on these pages in accordance with Section 7 (1) of the German Telemedia Act (TMG)
general laws. According to §§ 8 to 10 TMG, however, we are not a service provider
obliged to monitor transmitted or stored third-party information or according to circumstances
research that indicates illegal activity.


Obligations to remove or block the use of information according to the general
Laws remain unaffected by this. A liability in this regard is only from the time of
Knowledge of a specific legal violation is possible. Upon notification of corresponding
We will remove this content immediately if we violate the law.

Liability for links


Our offer contains links to external third-party websites, over whose content we have no influence.
We can therefore not accept any liability for this third-party content. For the content of the
Linked sites are always the responsibility of the respective provider or operator of the site. The linked
Pages were checked for possible legal violations at the time they were linked. Illegal content
were not recognizable at the time they were linked.

A permanent control of the content of the linked pages is, however, without concrete evidence of a
Infringement unreasonable. If we become aware of legal violations, we will use such links
remove immediately.

copyright


The content and works on these pages created by the site operator are subject to German
Copyright. The duplication, processing, distribution and any kind of exploitation outside of the
Limitations of copyright require the written consent of the respective author or creator.
Downloads and copies of this website are only permitted for private, non-commercial use.


Insofar as the content on this site was not created by the operator, the copyrights of third parties apply
observed. In particular contents of third parties are marked as such. Should you still have a
If you become aware of any copyright infringement, we ask you to notify us accordingly. at
If we become aware of legal violations, we will remove such content immediately.

privacy

 

initiation

We ("we", "us", "our") take the protection of the data of the users ("users" or "you") of our website and / or our mobile app (the "website" or the " Mobile app ”) and we undertake to protect the information that users provide to us in connection with the use of our website and / or our mobile app (collectively:“ digital assets ”). Furthermore, we undertake to protect and use your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use and disclosure of your information through your use of our digital assets (the "Services") when you access the Services through your devices.

Please read the privacy policy carefully and ensure that you fully understand our practices in relation to your data before using our services. If you have read this policy, fully understood it and do not agree with our approach, you must stop using our digital assets and services. By using our services, you accept the terms of this data protection guideline. Further use of the services constitutes your consent to this privacy policy and all changes to it.

In this privacy policy you will learn:

  • How we collect data

  • What data we collect

  • Why we collect this data

  • Who we pass the data on to

  • Where the data is stored

  • How long the data will be kept

  • How we protect the data

  • How we deal with minors

  • Updates or changes to the privacy policy

What data do we collect?

Category: Always

Below is an overview of the information we can collect:

 

  • Unidentified and unidentifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow any conclusions to be drawn about who collected it. Non-personal information that we collect consists primarily of technical and aggregate usage information.

  • Individually identifiable information, ie all those that can be used to identify you or that could identify you with reasonable effort (“personal data”). The personal information we collect through our services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, we will treat these as personal data as long as they exist in combination

 

How do we collect data?

Below are the main methods we use to collect data:

 

  • We collect data when you use our services. So when you visit our digital assets and use services, we can collect, record and store the usage, sessions and related information.

  • We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. an email with a comment or feedback).

  • We may collect data from third party sources as described below.

  • We collect data that you provide to us when you log into our services via a third party provider such as Facebook or Google.

 

Why do we collect this data?

We can use your data for the following purposes:

 

  • to provide and operate our services;

  • to develop, customize and improve our services;

  • to respond to your feedback, inquiries and requests and to offer help;

  • to analyze requirement and usage patterns;

  • for other internal, statistical and research purposes;

  • to improve our data security and fraud prevention capabilities;

  • to investigate violations and to enforce our terms and conditions and to comply with applicable law, regulations or government orders;

  • to provide you with updates, news, promotional materials and other information related to our services. In the case of promotional emails, you can decide for yourself whether you want to continue receiving them. If not, just click the unsubscribe link in those emails.

Who do we share this data with?

We can pass on your data to our service providers in order to operate our services (e.g. storage of data via third-party hosting services, provision of technical support, etc.).

 

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action against illegal activities or other misconduct; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, and the safety of our users or the public; (iv) in the event of a change of control at us or at one of our affiliated companies (by way of a merger, acquisition or purchase of (essentially) all assets, etc.); (v) to collect, hold and / or manage your data using authorized third-party providers (e.g. cloud service providers), insofar as this is appropriate for business purposes; (vi) to work with third parties to improve your user experience. To avoid misunderstandings, we would like to point out that we can transfer or pass on or otherwise use non-personal data to third parties at our own discretion.

Cookies and Similar Technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analysis services (“tracking technologies”). These tracking technologies can enable third parties to automatically collect your data in order to improve the navigation experience on our digital assets, to optimize their performance and to guarantee a tailor-made user experience, as well as for security and fraud prevention purposes.

 

To find out more, please read our Cookie Policy.

We will not pass on your email address or other personal data to advertising companies or advertising networks without your consent.

Where do we store the data?

Non-personal data

 

Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes outlined in this privacy policy, we store and process all non-personal data that we collect in different legal systems.

 

Personal data

Personal data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and to the extent necessary for the proper provision of our services and / or required by law (as further explained below) in other jurisdictions.

 

How long will the data be kept?

Please note that we keep the collected data for as long as is necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes and to enforce our agreements.

We can correct, supplement or delete incorrect or incomplete data at our own discretion at any time.

How do we protect the data?

The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data can be stored via the data storage, databases and general applications of our hosting provider. It stores your data on secure servers behind a firewall and offers secure HTTPS access to most areas of its services.

Regardless of the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee the absolute protection and security of the data that you upload, publish or otherwise pass on to us or others.

For this reason, we would like to ask you to set secure passwords and, if possible, not to provide us or others with confidential information, the disclosure of which, in your opinion, could cause you significant or lasting damage. Since e-mail and instant messaging are not considered secure forms of communication, we also ask you not to pass on any confidential information via any of these communication channels.

How do we deal with minors?

The services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect information from children. If you are under the age of majority, you should not download or use the Services or provide any information to us.

 

We reserve the right to request proof of age at any time so that we can verify that minors are using our services. In the event that we become aware that a minor is using our services, we can prohibit these users from accessing our services and block them, and we can delete all of the data we have stored about this user. If you have reason to believe that a minor has passed on data to us, please contact us as explained below.

 

We will only use your personal data for the purposes set out in the privacy policy and only if we are satisfied that:

 

  • the use of your personal data is necessary to perform or conclude a contract (e.g. to provide you with the services yourself or to provide customer service or technical support);

  • the use of your personal data is necessary to comply with legal or regulatory obligations, or

  • the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a manner that is proportionate and respects your data protection rights).

As an EU resident, you can:

 

  • request confirmation as to whether or not personal data relating to you is being processed and request access to your stored personal data and certain additional information;

  • request the receipt of personal data that you have provided to us in a structured, common and machine-readable format;

  • request the correction of your personal data that is stored by us;

  • request the deletion of your personal data;

  • object to the processing of your personal data by us;

  • request the restriction of the processing of your personal data, or

  • submit a complaint to a supervisory authority.

Please note, however, that these rights are not unlimited and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal information we collect and how we use it, please contact us as detailed below.

In the course of providing the services, we can transfer data across borders to affiliated companies or other third parties and from your country / legal system to other countries / legal systems worldwide. By using the services, you consent to the transfer of your data outside of the EEA.

 

If you are based in the EEA, your personal data will only be transferred to locations outside the EEA if we are convinced that there is an appropriate or comparable level of protection of personal data. We will take appropriate steps to ensure that we have adequate contractual arrangements with our third parties to ensure that appropriate security measures are in place so that the risk of unlawful use, alteration, deletion, loss or theft of your personal data is minimized and that these third parties act in accordance with applicable law at all times.

California Consumer Law Rights

 

If you use the Services as a California resident, you may be entitled under the California Consumer Privacy Act ("CCPA") to request access to and deletion of your information.

 

To exercise your right to access and delete your data, please read below how to contact us.

 

Updates or changes to the privacy policy

We may revise this data protection guideline from time to time at our own discretion; the version published on the website is always up-to-date (see information on the "status"). We ask you to check this data protection guideline regularly for changes. In the event of significant changes, we will publish a notice on our website. If you continue to use the services after being notified of changes to our website, this will be deemed to be your confirmation and consent to the changes to the privacy policy and your agreement to be bound by the terms of these changes.

 

Contact

If you have general questions about the Services or the information we collect about you and how we use them, please contact us at:

 

Surname:

Address:

SME Connect, Rue de Pascale 22, 1040 Brussels

E-mail address:

office@smeconnect.eu

 

Cookies

1. What is a cookie?
 

A cookie is a small file of letters and numbers that is downloaded to your computer when you access certain websites. As a rule, cookies enable a website to recognize a user's computer.

The most important thing to know about the cookies placed by Wix is that they make our website a little more user-friendly, e.g. B. by storing website preferences and language settings.
 

2. Why do we use cookies?
 

We can use cookies and similar technologies for different purposes, for example: i) for security reasons and to protect against fraud as well as to detect and prevent cyber attacks; ii) to provide you with the services you have selected; iii) to monitor and analyze the performance, operation and effectiveness of our services and iv) to improve your user experience.
 

3. Cookie overview:
 

Check here which cookies can be used on Wix websites.
 

4. Your options:
 

To find out more about cookies, including how to recognize which cookies have been set and how to manage, delete and block them, visit www.aboutcookies.org or www.allaboutcookies.org.

Alternatively, it is also possible that your browser blocks cookies in principle. To do this, you have to change the cookie settings in your browser accordingly. You can usually find these settings in the menu of your browser under "Options" or "Preferences".

Please note that deleting our cookies or deactivating future cookies or tracking technologies may mean that certain areas or functions of our services are no longer available to you or your user experience is otherwise impaired.

The links below may be useful, or you can go to the Help option in your browser.

To refuse and prevent the use of your data by Google Analytics on all websites, read the following instructions: https://tools.google.com/dlpage/gaoptout.

We can update this cookie policy. We ask you to visit this page regularly to keep up to date with the current status with regard to the use of cookies.

imprint

 

SME CONNECT

Rue de Pascale 22,

1040 Brussels

0032 2 808 62 82

office@smeconnect.eu



The European Commission provides a platform for online dispute resolution (OS). You can find the platform at: http://ec.europa.eu/consumers/odr/. As a customer, you have the option of contacting the arbitration board of the European Commission at any time. We are neither willing nor obliged to participate in dispute settlement proceedings before a consumer arbitration board of the European Commission.



Liability for content


As a service provider, we are responsible for our own content on these pages in accordance with Section 7 (1) of the German Telemedia Act (TMG)
general laws. According to §§ 8 to 10 TMG, however, we are not a service provider
obliged to monitor transmitted or stored third-party information or according to circumstances
research that indicates illegal activity.


Obligations to remove or block the use of information according to the general
Laws remain unaffected by this. A liability in this regard is only from the time of
Knowledge of a specific legal violation is possible. Upon notification of corresponding
We will remove this content immediately if we violate the law.



Liability for links


Our offer contains links to external third-party websites, over whose content we have no influence.
We can therefore not accept any liability for this third-party content. For the content of the
Linked sites are always the responsibility of the respective provider or operator of the site. The linked
Pages were checked for possible legal violations at the time they were linked. Illegal content
were not recognizable at the time they were linked.

A permanent control of the content of the linked pages is, however, without concrete evidence of a
Infringement unreasonable. If we become aware of legal violations, we will use such links
remove immediately.



copyright


The content and works on these pages created by the site operator are subject to German
Copyright. The duplication, processing, distribution and any kind of exploitation outside of the
Limitations of copyright require the written consent of the respective author or creator.
Downloads and copies of this website are only permitted for private, non-commercial use.


In so far as the content on this site was not created by the operator, the copyrights of third parties apply
observed. In particular contents of third parties are marked as such. Should you still have a
If you become aware of any copyright infringement, we request that you notify us accordingly. at
If we become aware of legal violations, we will remove such content immediately.

privacy policy

Effective date: December 06, 2021

sme connect (“us”, “we”, or “our”) operates the www.smeconnect.eu website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our service and the choices you have associated with that data.

We use your data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.smeconnect.eu

Definition

service

Service is the www.sme4health.eu website operated by sme connect

Personal data

Personal data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage data

Usage data is data collected automatically either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data controller

Data controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a data controller of your personal data.

Data processors (or service providers)

Data processor (or service provider) means any natural or legal person who processes the data on behalf of the data controller.

We may use the services of various service providers in order to process your data more effectively.

Data subject (or user)

Data Subject is any living individual who is using our service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you.

Types of data collected

Personal data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Cookies and Usage Data

We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting us.

Usage data

We may also collect information on how the service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer's Internet Protocol address (eg IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking cookies data

We use cookies and similar tracking technologies to track the activity on our service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Examples of Cookies we use:

  • Session cookies. We use session cookies to operate our service.

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

  • Security Cookies. We use Security Cookies for security purposes.

Use of data

sme connect uses the collected data for various purposes:

  • To provide and maintain our service

  • To notify you about changes to our service

  • To allow you to participate in interactive features of our service when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our service

  • To monitor the usage of our service

  • To detect, prevent and address technical issues

  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information
     

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), sme connect legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

sme connect may process your personal data because:

  • We need to perform a contract with you

  • You have given us permission to do so

  • The processing is in our legitimate interests and it is not overridden by your rights

  • To comply with the law
     

Retention of data

sme connect will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

sme connect will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

Transfer of data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Belgium and choose to provide information to us, please note that we transfer the data, including personal data, to Belgium and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

sme connect will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal requirements

sme connect may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of sme connect

  • To prevent or investigate possible wrong doing in connection with the service

  • To protect the personal safety of users of the service or the public

  • To protect against legal liability
     

Security of data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. sme connect aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your personal data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your personal data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification.

You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object.

You have the right to object to our processing of your personal data.

The right of restriction.

You have the right to request that we restrict the processing of your personal information.

The right to data portability.

You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent.

You also have the right to withdraw your consent at any time where sme connect relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and / or a prominent notice on our service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: